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Cookie Policy

Most websites you visit will use cookies in order to improve your user experience by enabling that website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’).

Cookies are simple ’text files’ which you can read using a text editor program on your own computer. Typically, they contain two pieces of information: a site name and unique piece of text.

When you visit a site that uses cookies for the first time, a cookie is downloaded onto your device. The next time you visit that (or partner) site, your device checks to see if it has a cookie that is relevant (that is, one containing the site name).

The site then ’knows’ that you have been there before, and in some cases, tailors content to take account of that fact. For instance, it can be helpful to vary content according to whether this is your first ever visit to a site – or your 71st.

We use cookies to see how our website is being used so we can make improvements and improve your experience on the site.

Cookies used on our website:

  • _ga:Records an ID used with data about website usage and expires after 2 years
  • _gid:Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. Expires after a browsing session.
  • CRAFT_CSRF_TOKEN:Create to facilitate CSRF (Cross-Site Request Forgery attacks) protection. This helps to protect data as it is submitted through forms on the website.
  • CraftSessionId:Used to maintain sessions across web requests. Expires after a browsing session.Please note that Craft’s default cookies do not collect any personal or sensitive information. Craft's default cookies do not collect IP addresses.
  • _hjFirstSeen:This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions
  • _hjSession_{site_id}:A cookie that holds the current session data. This ensues that subsequent requests within the session window will be attributed to the same Hotjar session
  • _hjSessionUser_{site_id}: Hotjar cookie that is set when a user first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.

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